Mario Arevalo01/11/2022

Good afternoon the service was ok not the best. First when I book my expedition they didn’t ask me any questions about my expedition. Like if it was lift or any mod which that could of been my fault I should of told them. The first driver was so good with talking to people that I didn’t mind meeting him 30 minutes so he didn’t have a problem loading my SUV. But seen that my truck was almost 8 foot tall he was trying to figure out if it would be safe to take. At the end he wasn’t able to take it because it was going to pass his height limit. He didn’t want my SUV to hit a bridge in the high way it was understanding. So I text the person the got me the driver and wait but no response so I call him in the morning to see if I can get a refund so I can drive it my self and he was going to charge me the difference on what he was going to pay the drive to get to where I need it for “cancellation fees”(the driver was going to get 1200 for the shipping and I pay 1470 for the whole thing so it was going to be 270 for cancellation fees). So I was like can you get another driver that would be able to take my SUV he was yes he said he can take it. I was like even if it’s 8 foot tall he was like yes on Saturday he will call you. Saturday came I haven’t hear anything so I try to call him to get the driver number to call him. So I called and ask around what time like a 2 or 3 hour window. so I can be free and I can find someone to pick me up after dropping the SUV and I’m not making him wait. First he was like I don’t know I’ll let you know. So I told him would that be in the morning or afternoon he was like I don’t know with an attitude. So I just told him to let me know when he was a hour away. Around 12 he text me and tells me I’ll be there in 30. So I text him are you able to get in to base he was like yes or do you want me to meet you in the visitor center he said no. I already knew we wasn’t going to be able to get in so I start heading to the center and when I got there he w

Marybeth S08/29/2020

Great experience. Aleks was very nice and professional. Car was delivered very quickly. Would definitely use again.

Scott04/21/2020

I have read negative comments about Taurus Auto Group. Don't really understand why. They were very good to work with. Had a Jeep delivered from Atlanta to Wisconsin. Very quick service and the driver was friendly and helpful. Would definitely recommend them to a friend. Keep up the great work guys.

mike sharif04/17/2020

They damage one of our cars, We will never used them again.

Mohamed N Anwar02/04/2020

I just received a car I requested to be transferred from Bloomington, IN to Yorba Linda, CA just. Very nice and professional driver. Thank you

Leonard Isaacs01/18/2020

Order #1056035 Beware! Run, don’t walk, elsewhere! Poor experience. Poor coordination. Poor communication. Cannot believe they’re in business. No information/updates were ever pushed to customer. Customer had to pull every (false) update along the way. Broker will claim it’s out of their control and at-fault is the transporter/driver. Well perhaps, but they chose low integrity business partners and/or employees to provide the 360 degree poor service. Auto was picked up Friday the 10th to be delivered Mon the 13th. Mon pushed to Wed. Wed pushed to Thur afternoon. Thur afternoon pushed to Thur evening “around 6pm”. Still no-show, no-call. Fri the 17th 9:14am VM indicating auto is en route and driver will call in a couple of hours. Email at 12:31pm indicating driver en route and has contacted me. Still no contact. Fri 3:00pm I contact driver who indicates 90 minutes to delivery…. Truck arrived at 4:33 in good condition, but driver tried to collect additional $1,000.00 COD even though transport was pre-paid in full.

Lori Beauvais10/08/2019

My car was damaged while being transported. I have been trying to reach your company to get it repaired and no one returns my call.