GREAT SILK RD TRANSPORTATION INC
Company Overview
USDOT | 2953069 |
Legal Name | GREAT SILK RD TRANSPORTATION INC |
Number of Drivers | 48 |
Number of Trucks | 48 |
MCS-150 Mileage Year | 2023 |
MCS-150 Date | 8/14/2024 |
Last Reported Mileage | 6038167 |
Carrier Operation | Interstate |
In Business Since | 12/8/2016 |
Status | Active |
Company Contact Info
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Based on ratings and reviews
No reviews yet for this auto transport company.
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We will make sure that GREAT SILK RD TRANSPORTATION INC and other qulified providers will get a request to ship your car!Auto Transport Company Reviews
Bert ONeal11/27/2024
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Beware of this company. They damaged the vehicle during transportation, totaling it. Their insurance covered everything except the $2500 deductible, which Great Silk refused to pay. Communication was difficult
after the car was damaged. The office staff was very unhelpful and unprofessional. The owner is even worse. Stay as far away from this company as you can
Gabriel11/11/2024
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Cross country. Delivered 2 days early. No issues.
Richard Braida09/24/2024
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Contracted with the broker Airryd which contracted Great Silk Road to drive car coast to coast in only 4 1/2 days. Flawless door to door service by the driver Ison. Great service from both Airryd and Great Silk Road.
Leo09/13/2024
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Best company like always
Maria Himebaugh08/07/2024
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If I could give 0 starts I would. Every interaction with them was completely unprofessional. When they were an hour late in picking up the car I had to call to find out their vehicle broke down and they couldn’t pick up until the next day. Totally unacceptable as I was flying out the next day. Had to scramble to get someone to help me. I was given no day or time for the delivery. Only to get a call at 7pm at night that they would be dropping the car off at 830 pm that night. And the worse part? He couldn’t deliver to my home because there were bridges that weren’t tall enough for their vehicle. What? I live in Nashville and find it hard to believe they couldn’t find a different route. Had to drive 15 minutes to a remote dark parking lot. Then the driver shows up 20 minutes later. I’ve never dealt with such unprofessional people. Every interaction was dealt to rudeness and a complete lack of customer service. Avoid this company at all costs.
Billy07/19/2024
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Absolutely ridiculous. Driver scammed me 200 dollar for the stuff being too heavy. And he contact you 1 hour before he arrives gives you no time to prepare.
Mario05/10/2024
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Late pick up and delivery damaged vehicle stole broker fee unable to reach anyone at any phone number BEWARE every load these guys get they are subcontracting to drivers,Great Silk has no trucks or drivers all
uneducated non English speaking drivers.Great Silk has no control over any drivers as they do not work for them.They ignore all phone calls when there is a issue.If you you have good customers and you care
about your business avoid this company.They where ok till there was a problem.AVOID
Brett05/01/2024
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Damaged vehicle. Horrible communication. Dishonest drivers. Rude Dispatchers. All bad. Bad business all around. Will never use them again.
Billy Jarvis02/08/2024
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very poor service, picked up wrong vehicle to be delivered and feels no responsibility to deliver back.
Michael01/11/2024
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Scammers
Carolina Gonzalez06/26/2023
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This company doesn’t deserve a single star. I had to give them one to be able to write my review. Great Silk Road Transportation are a bunch on scammers and liars. The dispatcher, Loyik, was very rude and unprofessional. At delivery, the driver of this company had a receipt with a different amount. They raised $50 from the original amount I was quoted from United Freeway Transportation (broker company). When I tried to explain to Loyik, (over the phone) that I had a different amount, I even showed the receipt to his driver, Loyik raised his voice and told me pretty much he didn’t care about my receipt and I had to pay the new amount. He threatened me with taking my cars back until I paid the $50 extra. I don’t care about the $50, but I feel this company takes advantage of their customers’ situations and charges whatever they feel like charging. I was lied to, robbed and disrespected. I would not recommend this company. Horrible customer service and very unprofessional.
Lamar wall03/06/2023
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Drivers have road rage and throws hammers at your car and bottles when they can’t get over to pass you then assaulted me at a gas station
Bill B.10/22/2022
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My car was delivered on time, in perfect shape, by a courteous driver.
TG Weeks07/13/2022
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This carrier took two weeks to deliver a car to Ca from Pa. They stated they broke down. The driver reportedly flew back to Pa while the truck was in TX loaded. Then when they got to Ca they dropped the car off at a storage facility in LA instead of delivering it to the customer as agreed upon and previously paid to do so.
Mia06/29/2022
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Please, if you care about your vehicle, do not ship with these guys. To be fair, they were the cheapest by about $200-400, but you get what you pay for. They were recommended to me by someone I knew so I never gave it a second thought. They called me on a Friday 2 hours before arriving as I was leaving town. No prior communication so I had to re organize my pre planned day. Delivered my car timely but with a missing sunroof. Tried to get someone to work with me for 2 weeks and no one responds. When they finally do, they were rude and said it was not their fault. They did offer some compensation (which in their minds absolved them of fault- more like an insult really) but the prices of these parts, I could have gone through a more reputable shipper because this cost me more in the end. Avoid these guys if you care about your vehicle at all. Otherwise, they are cheap and if anything comes up, be prepared to get unsatisfactory customer service.
Erica06/09/2022
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My car was transported across the country and conveniently arrived at my place at 1AM in the morning with 2 flat tires and one with a gash. All of the sudden it's no one is in charge and knows what happened to my tires. No one is in charge and there are multiple companies involved. It has been a nightmare dealing with this company from pickup to delivery. Their reps are nasty and rude. This is the most unprofessional experience I've ever had with any company.
Marlon Johnson10/08/2021
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Do not use these people they are shady and rude. They tried to deliver my damaged vehicle without telling me the car was damaged. Once they admitted it was damaged they asked me to get a quote tp fix it. Gave them the quote and the guy cussed me out and said it was to much. As a member of the armed forces that uses shipping companies all the time I find them to be the worst and most unprofessional shipping company ever. Stay away from them
Nicole08/12/2021
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This is the worst transportation company I could have ever used. The car showed up 2 days late and whenever I called to get an update, Habib was extremely rude and cocky, questioning why I was even asking where my car was. Then he tries to transfer my call to different people and and no one would answer the phone. After I tried to call Habib back multiple times, he would either end my call before I could speak to someone or transfer me to another voicemail. Even when the car showed up Ibrahim was so unprofessional and trying to joke around with my pepper spray before I snatched my keys out of his hand. This is the worst customer service and overall service I have ever had and I would never recommend.
06/24/2021
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Abrohim was extremely rude and did not follow any of the guidelines that I was promised. He showed up at 10pm, rushed me to leave, and proceeded to climb in and out of my car window while loading the car. He then called the wrong person on arrival day, left me 25 voicemails, and then eventually called the correct person to pick up the car. I gave him all of the info and he did not follow it, then screwed himself over in the end. Only positives are that he got the car there within 4 days and it did not appear to be damaged.
Reise House12/18/2020
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Out truck arrived at 1100 at night at our in-laws, well at the wall mart that was more convenient for Aziz to deliver too. They had no idea on the vehicle so Aziz marked everything like it was good to go forgetting he bent the front bumper to about a 30 degree angle when taking it off at some point.
We tried to get their insurance info but have not been able too the game is that the trucking company is insured on one account and the cargo on another. Unfortunate finding the cargo company is impossible as the insurers give you a run around sending you to the other number all the time.
SO I paid 1300 to get it shipped with only 500 in damages I will never get back.
I do not recommending this company as they will damage your vehicles and try to sneak it by if delivering to a third party and then will not provide you with any insurance to cover damages for a claim against them.
Make it right and I will retract this but leave it as is and I will pursue other means to recoup the damages.
Thanks,
Reise
SCOTT WEBB10/22/2020
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Fantastic experience dealing with Great Silk Road Transportation. Delivered my VW Beetle from Virginia to California in 3 days and in great condition! Thank you drivers Don & son for courteous and friendly service! Ten star rating here!
Bill Tate10/19/2020
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The absolute most unprofessional slimy organization ever. No call! No show!
Kyle08/05/2020
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Fast service!
Mike01/16/2020
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I was waiting all day to have someone pick my car and no one came. The dispatch are not friendly.
John11/23/2019
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This company is going bankrupt. They don’t speak English and they are a joke in the auto transportation industry, drivers like this cause major accidents and drive up insurance premiums.
Matt09/04/2019
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Shipped my G63 and i8 they did a perfect job no even scratches under the bump of my I8, so surprised! Got my car from NY to CA in 4 days! Highly recommended!
Alton Guidry08/08/2019
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The driver Deka damage my 300C when loading or unloading and denies doing it, his company is a scam! They were a day late & very unprofessional! I now have to get my car repaired at my expense! 👎🏿👎🏿👎🏿👎🏿👎🏿 Do not use this company!
David Sawdy08/05/2019
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I only gave 3 stars because the car showed up unharmed. They showed up after the pickup date having me on standby saying each time they 2 to 4 hours away. They showed up about 40 hours late having me waste 2 days waiting. The drivers barely spoke English. When they showed up and reviewed the car they scribbled all over the car essentially showing the car had scratches all over it so if it showed back up to me they could say the scratch was there. I will NEVER EVER use this company again.
Freaked Out07/31/2019
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After they were six hours late, we cancelled their service. They called me seven times in one minute trying to talk to me about why I cancelled their service. I received no reason for being late, just to please not let them lose the job. I am beyond upset at the situation and could never recommend this company. It almost feels as if they are going to retaliate against me for cancelling the work.