Johnny02/12/2025

Tldr: Avoid Daniel at West Coast Auto Transport in Framingham, doesn't know how to drive manual and will scream threats at you My nightmare began when I was put in contact with the driver transporting my car from MA to FL. While loading my car onto the truck, the driver completely burned out my clutch—not once, but twice. The first time, I noticed a strong burning smell, which was already concerning. But on his second attempt, heavy smoke poured into the car's interior. When I confronted him, he casually dismissed it, claiming the car was fine. I immediately messaged my agent, who downplayed the issue, saying he’d arrnyone with even basic car knowledge knows that’s absolutely false—a burned clutch is serious damage, costing thousands to replace. I demanded to inspect the car and requested insurance details, but the agent started ghosting me. On the day of delivery, I told the driver I needed a test drive before handing over payment. He SNAPPED, screaming at me, cursing, and outright refusing to release the car unless I paid. He even threatened to impound my car and post videos of me online. When the driver finally arrived, he became even more aggressive, threatening and filming me. I was left with no choice but to pay, without even knowing if my car was drivable. NEVER USE THIS COMPANY EVER RUN AWAY

Jillyan04/12/2024

1st time shipping a car (and ordered through mdj towing) I was so impressed by the communication and DANNY the driver was absolutely wonderful great communication and went above and beyond my expectations to assure delivery of the car. He is definitely a great asset to the company!